A correctly submitted request for your vacation exchange should have at least three alternative travel dates (weeks). It should also if possible have three alternative locations. The idea being if one choice is completely booked, another choice may be available for your vacation. If you submit just one location, and/or just one week for travel, and perhaps name just one resort only that you will accept when there may be four or five equally beautiful resorts in the same area, we consider those as Member imposed restrictions which may hamper your ability to be confirmed for a great vacation.

Another factor is timing. If you wish to travel in prime time, which is prime demand when most people want to travel, if possible try and have your request placed at least 9-12 months in advance. As with hotels or airlines, the further ahead you book, the more likely space may be available.

Sometimes when you place your request the space will be immediately available and we will book you. On other occasions your request may not be immediately available and we need to start a “search” for the week you are requesting. Every day, space is continuously being deposited by various sources, including Members just like you and various other suppliers into the Vacation Bank. Our computers are continually searching the Vacation Bank looking for a “Match” to your request. Our goal is to send you on a great vacation, so if there is not a perfect match to your request, our agents may offer you a “near match”.

What is a “near match”? It could be the week before or after you were requesting. It may be a larger or small unit than you were requesting. It may be a different but equally as beautiful location. You may or decline the offer. If you decline a “near match” there are no penalties.