The San Francisco Exchange Company Inc.
(SFX) Privacy Statement discloses the information privacy practices
for The San Francisco Exchange Company Inc. (SFX) United States
Web site, www.sfx-resorts.com is intended for use by SFX Members
that are over 21 years of age.
Your email address:
The San Francisco Exchange Company Inc. (SFX) will not at
any time give or sell your registered email address to any third
party. From time to time SFX may at it's discretion email
you special offers from third parties that represent an excellent
value.
Information collected about you:
The San Francisco Exchange Company Inc. (SFX) collects personally
identifiable information ("PII") about you that you specifically
and voluntarily provide. PII includes information that can identify
you as a specific individual, such as your name, phone number, or
e-mail address. On all The San Francisco Exchange Company Inc. (SFX)
pages that collect PII, we specifically describe what information
is required in order to provide you with the product or service
you have requested.
The San Francisco Exchange Company Inc. (SFX) collects PII
when you:
Complete a Membership Application
Book accommodation space.
Participate in a survey; contest, or sweepstakes
Contact The San Francisco Exchange Company Inc. (SFX)
The San Francisco Exchange Company Inc. (SFX) collects your Member
ID, password, and e-mail address when you register to become an
SFX member.
Traveler profile information
The San Francisco Exchange Company Inc. (SFX) collects the full
name and contact number for a traveler when a travel reservation
is made. We may also collect information about each traveler's preferences.
When someone other than yourself is accompanying you on travel purchased
through The San Francisco Exchange Company Inc. (SFX), we may collect
PII and travel preferences about that individual. You should obtain
the consent of other individuals prior to providing The San Francisco
Exchange Company Inc. (SFX) with their full names, contact numbers,
e-mail addresses, and travel preferences, as they will be unable
to directly access our systems to view or change any information
you provide on their behalf.
Accommodation booking information
The San Francisco Exchange Company Inc. (SFX) collects the billing
address of the credit card that is used to book accommodations.
We will also collect credit card information, including card number,
card type, cardholder name, and expiration date, in order to bill
you for accommodations booked through The San Francisco Exchange
Company Inc. (SFX) Our site is a a secure site.
Contests and sweepstakes information
Occasionally, The San Francisco Exchange Company Inc. (SFX) may
offer our Members and site visitors an opportunity to participate
in a contest or sweepstakes. Information collected by The San Francisco
Exchange Company Inc. (SFX) when you participate in a contest or
sweepstakes may include your full name, e-mail address, and street
address.
Surveys
The San Francisco Exchange Company Inc. (SFX) may offer our Members
and site visitors an opportunity to participate in surveys regarding
their experience with our site and/ or resort experience. For our
members, we may also send these surveys via e-mail. You are under
no obligation to respond to any survey, and you may unsubscribe
from receiving these e-mail surveys by following the unsubscribe
instructions in any e-mail survey you receive. Information collected
by The San Francisco Exchange Company Inc. (SFX) when you participate
in a survey may include your full name, e-mail address, and street
address.
Contacting The San Francisco Exchange Company Inc. (SFX)
The San Francisco Exchange Company Inc. (SFX) collects PII such
as your full name, Member ID, e-mail address, and/or contact number
whenever you submit a question or suggestion, or request assistance
with viewing your itinerary, logging on to The San Francisco Exchange
Company Inc. (SFX), or accessing your account.
Our Vendors
The San Francisco Exchange Company Inc. (SFX) offers third party
products and services. Our Vendors may have different privacy policies
and practices than The San Francisco Exchange Company Inc. (SFX)
We encourage you to review our business partners' privacy policies
to further understand their procedures for collecting, using, and
disclosing your information.
Other information we collect
Some information is collected automatically every time you visit
The San Francisco Exchange Company Inc. (SFX) (e.g., cookies and
computer information). In addition, information may be collected
from other independent, third-party sources.
Cookies and other Web technologies
When you visit The San Francisco Exchange Company Inc. (SFX) we
collect information about your computer and assign you a "cookie"
(a small, unique identifier text file). You do not provide this
information—it is collected automatically as a means of supporting
your visit to our site. This cookie does not contain any PII.
You can always choose to not receive a cookie file by enabling your
Web browser to refuse cookies or prompt you before accepting a cookie.
Be advised that, by refusing to accept a cookie, you will not be
able to access many services offered by The San Francisco Exchange
Company Inc. (SFX).
When you access The San Francisco Exchange Company Inc. (SFX) web
site, Member Login area, The San Francisco Exchange Company Inc.
(SFX) requires you to sign in as a member, using your Member ID
and password. Once you sign in as an The San Francisco Exchange
Company Inc. (SFX) customer, we record the Customer ID and the name
on the member account in the cookie file on your computer. We may
also record your transaction number in this cookie. Your Member
ID, password, and the name on your member account is stored in the
cookie file as encrypted data, so no one can view the information
it contains by obtaining unauthorized access to your computer. Permanent
cookie files remain on your computer's hard drive until you manually
delete the file.
A cookie file may also be placed on your hard drive by The San Francisco
Exchange Company Inc. (SFX) third-party advertising companies. These
companies may use aggregated statistics about your visits to this
and other Web sites in order to provide advertisements about travel-related
goods and services that you may be interested in. The information
they collect does not include your PII.
The third-party advertising companies may also employ technology
that is used to measure the effectiveness of ads. This is primarily
accomplished through the use of a Web beacon (a single-pixel GIF),
which is placed on our site to collect anonymous information. They
may use this anonymous information about your visits to this and
other sites in order to provide advertisements about goods and services
of potential interest to you. No PII is collected during this process.
The information is anonymous and does not link online actions to
an identifiable person. If you would like more information and want
to explore the option of not having this information collected by
third-party advertisers, click here.
Computer information
The San Francisco Exchange Company Inc. (SFX) collects certain technical
information from your computer each time you request a page during
a visit to The San Francisco Exchange Company Inc. (SFX) This information
is collected from your computer's Web browser to enhance your experience
on our site and may include your IP address, operating system, Web
browser software (i.e., Netscape Navigator or Internet Explorer),
screen resolution, and referrer Web site.
Information from other sources
To improve services and enhance personalization, we may periodically
obtain information about you from other independent third-party
sources and add it to our account information. Additionally, authorized
The San Francisco Exchange Company Inc. (SFX) may update your profile
to accurately reflect any new profile information included in communications
received from you
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