• Contact

    Contact Us

    To Deposit your week, place a request for a new exchange, modify an existing request or cancel your current requests? you may call Customer Service at 1-800-739-9969.

    For faster and more convenient service, please click Member Login and transact.

    Customer Service: 800-739-9969
    International: 1-510-749-3700

    Email: vacations@sfx-resorts.com

    You must include your name and/or account number. Email without this information cannot be responded to.

    Fax: 510-749-3799
    Address: 1900 North Loop Rd
    Alameda, CA 94502
    Hours: Monday-Friday 8:30am-5:00pm PST

    Check-in problems: In the event you experience an unforeseen check-in problem at the resort where you are booked, please immediately call SFX at 1-800-739-9969 (or 1-510-749-3700 for International). If after business hours press option 2 during the main greeting.

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